Six easy ways to get money back
FAQs

If at any time you are not completely satisfied with your membership, you can cancel at any time, without having to give a reason:
- By using our Easy Cancellation At Anytime option on this page. Just scroll up and provide the required information.
- By phone: call 0800 389 6960 (free call from UK landlines and mobiles), 8 AM - 8 PM Monday-Friday 9 AM - 4 PM Saturday.
- Online: once connected to the site, cancel online in your Profile page.
- By email: at customerservice@completesavings.co.uk.
- By chatbot: at the bottom right corner of the screen, click on the chatbot icon, request to cancel your membership, and follow the steps. You will need to provide your email address and membership number (this can be found in any emails you have received from customerservice@completesavings.co.uk).
- By using our cancellation form: download and send it to Complete Savings, PO Box 5305, Lancing, BN11 9WD or by email.
Customer Services will confirm once your membership has been cancelled. Once it has been cancelled, you can continue to use the service and enjoy its benefits until the end of the current contract period. After the end of the contract period, you will no longer have access to the service.
Complete Savings is an online cashback programme, ideal for people who regularly shop online. Members can claim a Welcome Reward, as well as a Monthly Bonus, discounted Gift Cards and 10% cashback at over 1000 retailers.
WLY*COMPLETESAVE.CO.UK or COMPLETESAVE.CO.UK or CASH.COMPLETESAVE.CO.UK or GO2.COMPLETESAVE.CO.UK or WEB.COMPLETESAVE.CO.UK or GOTO.COMPLETESAVE.CO.UK or WWW.COMPLETESAVE.CO.UK 0800 389 6960 is the text which appears on your bank statement to reference your membership with the Complete Savings programme.
As a member of Complete Savings, you not only benefit from a 30 day trial and Welcome Reward, but you can also receive an ongoing Monthly Bonus when you shop online. On top of this, you can get 10% cashback at over 1000 retailers. These offers are in addition to any other offers the retailer is promoting at the time. Retailers in the programme are subject to change, please see our terms and conditions for more information. Once logged into your Complete Savings account, click below for the Product Specific FAQs:
- Online Shopping Savings - how can I get 10% Cashback?
- Monthly Bonus - information on your Monthly Benefit
- Gift Cards - which cards are available and how can I order?
It's simple to access your Complete Savings membership. All you have to do is visit https://wwww.completesavings.co.uk/ and log in using the email address and password you entered when you signed up.
If you cannot remember your password, simply click here and follow the steps to reset your password.